Contact

Contact AETHER SPAXIS OÜ

We’re here to help! Whether you have a question about our products, your order, or our services, our friendly support team is ready to assist you.


1. Customer Support

Email:
📧 info@aetherspaxisou.shop

  • For general inquiries, orders, returns, exchanges, and product support.

  • Expect a response within 24–48 hours on business days.

Phone:
📞 +38901085712

  • Available Monday–Friday, 9:00–17:00 (local Estonian time).

  • Please have your order number ready for faster assistance.


2. Business Address

AETHER SPAXIS OÜ
Valga maakond, Valga vald, Valga linn
Sepa tn 11-46, 68203
Estonia

  • Use this address for official correspondence or return shipping if instructed by our support team.


3. Return & Recycling Assistance

  • For returns or exchanges, please contact us first at info@aetherspaxisou.shop to receive return instructions and authorization.

  • For free lamp recycling in Estonia, schedule a pickup or ask for drop-off locations via email.


4. Social & Updates (Optional)

  • Stay tuned for new products, promotions, and updates.

  • All official communications will come from info@aetherspaxisou.shop.

  • (If you don’t want social links included, this section can be removed.)


5. Response Commitment

  • Our goal is to respond to all inquiries promptly, professionally, and kindly.

  • For urgent issues regarding damaged or defective products, please include photos and order details in your email.