Contact
Contact AETHER SPAXIS OÜ
We’re here to help! Whether you have a question about our products, your order, or our services, our friendly support team is ready to assist you.
1. Customer Support
Email:
📧 info@aetherspaxisou.shop
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For general inquiries, orders, returns, exchanges, and product support.
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Expect a response within 24–48 hours on business days.
Phone:
📞 +38901085712
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Available Monday–Friday, 9:00–17:00 (local Estonian time).
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Please have your order number ready for faster assistance.
2. Business Address
AETHER SPAXIS OÜ
Valga maakond, Valga vald, Valga linn
Sepa tn 11-46, 68203
Estonia
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Use this address for official correspondence or return shipping if instructed by our support team.
3. Return & Recycling Assistance
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For returns or exchanges, please contact us first at info@aetherspaxisou.shop to receive return instructions and authorization.
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For free lamp recycling in Estonia, schedule a pickup or ask for drop-off locations via email.
4. Social & Updates (Optional)
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Stay tuned for new products, promotions, and updates.
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All official communications will come from info@aetherspaxisou.shop.
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(If you don’t want social links included, this section can be removed.)
5. Response Commitment
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Our goal is to respond to all inquiries promptly, professionally, and kindly.
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For urgent issues regarding damaged or defective products, please include photos and order details in your email.